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extensive training
COOP Systems training approach is optimized for rapid project deployment for any size customer providing hands-on training. The standard approach is to train at a client site with train-the-trainer methods, saving travel costs and time for clients.
Short Duration
COOP Systems takes much less time than traditional systems. A week on-site is a typical timeframe for many clients. Larger clients with more integration and customization (always without coding) can take longer. In any case, Administrator training is 3-4 hours in a classroom, followed by work on the client's actual data. End-users take little or no training.
Stage 1 - Administrator(s) Training
The first users needing training are Administrator(s). With a downloadable administrative manual using screen shots, plus our browser-based tools, this classroom training generally takes 3-4 hours. Facilities required for Administrators are a small conference room with PCs or laptops and projector screen, a printed Administrator Manual for attendees, followed by sign-off on training.
For very large clients, there is sometimes a need for Senior Administrators to have complete training and design session before other Administrators are trained.
Stage 2 - Design/Configuration Data Migration Plan
At this stage, Administrators put their training into practice in the following areas:
- Design/Configuration:
- Create desired look and feel for the site including colors, logos etc.
- Build site hierarchy to reflect planning organization structure.
- Build document libraries to capture plan details.
- Build lists/datasheets with the desired fields/columns and views to make facilitate data migration.
- Verify structure is accurate.
- Data Migration:
- Analyze data to determine what will be used.
- Determine current constraints and quality issues.
- Upload documents and files types into the correct document libraries.
- Migrate all structured (tabular) data into the correct list/datasheet.
Sign off on Design and Data Migration.
Stage 3 - System Test/Pilot Phase
- Overall system performance testing is conducted to conform to published specifications:
- All required functionality tested to verify working as expected.
- Review of the design to verify look, feel and desired results of the data migration.
- Overall system tested from end to end based on performance, response times, capability and that it works as expected.
- Sign off on Functionality
Stage 4 - Contributor and Read-Only Training
This is done by Administrators once plans are organized. Customers generally plan for 15-30 minutes in a Web-based or in-person session showing these light users how to locate and change their planning content, respond to surveys, interact with Task Management, etc. Some users do no training, relying only on e-mailed instructions.