COOP Systems Support
Exceptional Support for Continuity Planners
COOP Systems supports a diverse set of geographically dispersed clients in several ways.
- Create a Help Ticket - - current myCOOP customers can click here to login and create a new incident within our help system.
- On-Line System Help - - myCOOP has extensive on-line self-help screens throughout in all world languages.
- Phone and E-Mail - - during office hours from 8:00 AM to 5:00 PM EST, we answer support questions received by e-mail or telephone immediately. Clients with off-hours needs get direct access to staff by cell phone.
- User Group Meeting - - clients are invited to periodic on-line group sessions, as well as a meeting at a destination address once each year.
- Business Partners - - our partners frequently give support directly to their clients.
There are many reasons why myCOOP is the best utilized continuity planning software in the world. Our exceptional support is one of those reasons.




