Careers

COOP’s team is comprised of individuals who are dynamic, motivated, and committed to achieving success through action and measurement of results. We want passionate individuals wanting to make their mark in the enterprise BCM industry. Our staff is comprised of intelligent, high-energy people who thrive in an environment valuing:

Delighting our customers
Taking charge
Being disciplined
Communicating openly
Getting results
Creating a great place to work

We are always looking for talented and motivated individuals to join our team. COOP offers a challenging and fun work environment, competitive salaries, and paid medical plans. If you are ready for an exciting opportunity to be a part of a world class team, then forward your resume to jobs@coop-systems.com.

The purpose of job descriptions on this website is to provide a concise statement of the major responsibilities of these positions. It is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions and actions.

Current Job Openings

Click the links below to see a detailed job description.

Entry Level Customer Support Business Analyst

COOP Systems, the leading provider of Business Continuity Management software, has career opportunities for an entry level Customer Business Analyst expert in their professional services division.

Minimum Responsibilities

Work with senior COOP Systems' delivery team members on customer projects.
Engage with customers to solve basic questions based on the functionality of the myCOOP product line.
Prepare product and service reports by collecting and analyzing customer information.mpaigns.
Gather, assess and document customer problems in an issues ticket tracking application.

Required Skills

2+ years experience and/or education in IT or other related field.
Ability to work effectively and independently in a team environment.
Excellent analytical and consulting capabilities, multitasking in a fast-paced, dynamic environment.
Strong oral and written communication skills.
Proficiency in MS Office Suite.

Desired Skills

Past experience in supporting an enterprise software application with a large customer base.
SharePoint and/or consulting experience.
1-2 years in the business continuity planning / management domain.
Knowledgeable in Salesforce.

Education

BS or BA required.

Submit Resume

Pre-Sales Product Expert

COOP Systems is looking for an energetic, creative, self-motivated person with BCM and/or Risk experience to assist the sales team in communicating the myCOOP product and value proposition to prospects. The ideal candidate will also have a software and technical background, as well as the ability to clearly communicate and present to an audience. The position is based in Herndon, Virginia.

Responsibilities

Working with the sales teams to present and demonstrate our product solutions to prospects.
Understand the customer’s requirements and needs and effectively communicate how myCOOP fits prospect's needs.
Build and present customized demos, both on-site and via web sessions.
Set up and run successful trials (Proof of Concepts).
Become an expert in the features and benefits of our applications.
Respond to RFP’s and technical questionnaires.
Travel required at an estimated 20-30%.

Desired Skills

Experience using BCM or Risk Management software
Experience in the BCM and Risk Management industry
Experience presenting software solutions
Experience implementing BCM or Risk software

Education

BS or BA required.

Submit Resume